Office management, full support for the airport office to ensure successful flight operations, work with government bodies like Federal Aviation Agency. Initiated standardized office management procedures and constantly propose their improvement. Public relations responsibilities in terms of the company participation in international events and exhibitions as well as related expense budget control. Assistance in cash handling (air ticket sales, office expenses) and wire transfer payments. Personal assistance to the GM and operation managers  Expertise in office management: analysis and service improvement program development and implementation  Work with governmental bodies to provide visa support & local registration to the staff & visitors  Excellent experience in developing and implementing a variety of internal corporate programs

Set up sales system from scratch and ensured that sales’ targets set by the company were met. Hired, provided full training and supervised 20 employees. Created and implemented service reward & incentive programs for personnel. Initiated and developed sales boost promotional campaigns. Maintained relationship with clientele on their feedback and issues and based on that developed customer service improvement program, proposed to the upper and middle management of the Hotel. Executed general management of operation activities. Prepared and analyzed regular sales progress reports; supervised preparation of accruals, petty cash and company expense reports, provided their analysis and communicated to the upper management.

Calculated man-day rates and performed monthly downloading & reconcilement to the Rebilling System. Assisted in preparation of General & Administrative Expense, Manpower & Capital budgets. Provided monthly report analysis on incurred costs. Reviewed accounts for variances, prepared reports to the management based on the analysis and worked with management to identify problems and develop recommended solutions to drive better performance. Handled department invoice payments processing and cost allocation through utilization of SAP R/3 MM & FI sections, Hyperion and Enterprise Buyer Production for drilling and administrative projects. Assisted in SAP R/3 Project Management structure development and implementation within the department. Contributed to the development of performance measurements to benchmark performance against departmental goals and competitive companies. Assisted in presentations to upper management and international conferences on company’s activities in various projects. Assisted in the Decision Support Package preparation for the company international projects.  Expertise in variance analysis  Communication of company actual performance versus budgets & objectives to senior management and development of recommendations to drive better performance  Assistance in SAP implementation of the project management block in finance module  Collaboration with chief officers on aspects of SAP implementation in finance module  Personnel training in SAP time writing block in finance module  Verification of cost allocation according to the company procedures

EXECUTIVE ASSISTANT TO THE PRESIDENT AND CEO Organized details for internal and external client meetings (Board of Directors, Work group meetings etc.) and finalized travel arrangements for the President and CEO. Fulfilled other administrative duties. ADMINISTRATIVE & TRAVEL COORDINATOR Carried out a variety of the duties to assure the efficient operation of the administrative group and assisted Admin Manager in all activities. Coordinated company’s meetings and visits of shareholders, employees and contractors in regards to logistics, technical requirements and other special functions. Carried out liaison between expatriate and local employees. Coordinated various forms of department communications with internal and external clients and service providers, in written, electronic or face-to-face format. Trained & supervised 3 administrators. Arranged direct flights, charters and hotel reservations around the world for expatriate and Russian personnel. Coordinated ground transportation (five vehicle fleet). Arranged visa support for expatriate personnel. Coordinated air and sea shipments of company equipment and employees’ personal belongings. Managed petty cash dispersal.  Expertise in office management: analysis and service improvement program development and implementation  Experience in writing and developing presentations for clients, partners and senior executives  Work with governmental bodies to provide visa support & local registration to the staff & visitors  Experience in hiring, training and retaining competent administrative and sales personnel  Excellent experience in developing and implementing a variety of internal corporate programs

School of Global Commerce and Management, Master's Degree in International Management, Master's degree

Oriental dpt/Japanese & English language teacher, Diploma

Yuzhno-Sakhalinsk State Statistical Committee, Diploma of an accountant

Vladivostok Testing Center, Score: 610

Vladivostok Testing Center, Score: 400