Seven years of providing professional support services to expats either visiting or living in Kazakhstan:  Provided interpretation/translation from English to Russian  Developed and carried out Russian language study programs for English speakers (coached individuals from Singapore, UK, USA, Canada, the Netherlands, Austria, France, South Korea, Germany)  Researched opportunities for acquisition and rental of properties  Conducted lease negotiations and prepared lease contracts  Arranged hotel accommodation and entertainment solutions  Assisted in setting up appointments with local businesses

Five years of business development experience in Toyota projects in various sectors of Kazakhstan economy: • Arranged travel, visas and accommodation and, nearly always, travelled with the manager to translate, take notes at meetings or to provide general assistance during presentations; • Screened phone calls, enquiries and requests, and handled them when appropriate; • Was responsible for meeting and greeting visitors at all levels of seniority; • Organised and maintained diaries and made appointments; • Dealt with incoming email, faxes and post, often corresponded on behalf of the manager; • Produced documents, reports and presentations; • Organised and attended meetings and ensured the manager is well prepared for meetings; • Established and developed relationships with the Government and private companies of Kazakhstan • Was responsible for leasing and administrating apartments for the staff • Organized and conducted visits of Japanese businesses with the Ministry of Industry and New Technologies, Ministry of Agriculture, Ministry of Transport, Sovereign Wealth Fund SAMRUK-KAZYNA, National Export and Investment Agency KAZNEX, National Company FOOD CONTRACT CORPORATION and region centers (Akimats) • Collected analytical information to evaluate business development prospects for Japanese companies in Kazakhstan • Participated in feasibility studies for manufacturing projects utilizing natural resources in Kazakhstan (fertilizer project, car battery project, canola production, wheat deep processing (production of glucose fructose syrup (GFS)), poultry farm) • Explored export market of natural resources and products of Kazakhstan such as grain crops, metals, car batteries, licorice root • Explored import market of infrastructure and energy (Flare Gas Recovery System, Compressors, Noise Barrier, etc.) • Studied opportunities for business related to environment (Slag Processing, Solid Household Waste Processing) • Made arrangements and conducted business visits to potential project sites in KZ (fertilizer project in Aktobe, poultry project in North Kazakhstan, canola plantation in Kokshetau, wheat deep processing in Almaty, car battery in Taldykurgan, slag processing in Temirtau, SKD in Oskemen and Kostanay, etc. ) • Participated in a series of intensive training in Nagoya headquarter, Japan including: 1. Toyota Production System, 2. Cross-Cultural Communication, 3. Understanding of Global Business, 4. Management Policy and Planning During the training visited facilities related to projects intended to be implemented in Kazakhstan such as: 1. Car Battery Plant in Fukuchiyama, 2. Steel Production Plant in Kitakyushu, 3. Scrap steel recycling and fertilizer plant in Saitama, 4. Kanto Grain Terminal. • Assisted the General Manager in opening a new office in the capital city of Kazakhstan, Astana. 1. Sourced for office space, negotiated the rental price and prepared a lease arrangement 2. Set up the office and arranged for accommodation for the staff 3. Assisted in interviewing and hiring local staff 4. Provided on the job training for the local staff and prepared them to take over the job over the duration of 1 year. • Organized Toyotsu Fair in Kazakhstan to introduce Japanese culture and businesses. Facilitated the arrangements of: 1. reception ceremony with government officials and businesses of Kazakhstan and top management of Toyota Tsusho Corporation. 2. exhibition with participation of various Japanese companies.

Лингвистика, Переводчик